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 CC causeing max6 crashes
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pruden
Starting Member

USA
1 Posts

Posted - 03/02/2004 :  20:34:07  Show Profile
Cuneyt,
A few of us max users have discovered a link between the Color Correct map and frequent max crashing. Many users have complained that when browsing for a bitmap, saving and image, or merging files, max will crash. Basically, bringing up any dialog box that shows drive contents causes the crash. When we removed the CC plugin completely from max, the crashes stopped, and we are now able to browse for files.

Any chance you can look into this? Your CC plugin is great. It's Essential! But it's causing major instability (if our hypothosis is correct).

Thanks!
John Pruden

Schloerby
Starting Member

2 Posts

Posted - 03/02/2004 :  22:33:35  Show Profile  Visit Schloerby's Homepage
I can confirm this problem. even though John's and my system config are different. The removal of CC 3.0.2b solved the problems. MAX had been nearly unusable prior to that. Even when you tried saving images from the frame buffer, MAX immediately exited to the desktop.

Very sad, since CC is for sure one of the most useful and popular plugins available!

Now virtually all scenes will have to be fixed in order to bypass CC. It woulkd therefore be very very cool, if there was a fix for it available soon!

Cheers!
Schlörby
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Admin
Forum Admin

Turkey
649 Posts

Posted - 04/02/2004 :  22:35:31  Show Profile  Visit Admin's Homepage
Hi,
I was on a short vacation; just returned. I'll investigate the crashes. Although some people complained about the crashes before, they could not provide solid repro scenes. But now I guess I have a few such scenes and repro steps. I'll keep posting as I progress

Thanks for the feedback and sorry for the inconvenience: that's sad that bugs are usually not discovered during the beta cycle but much later in more fragile production environments. [:/]

/Cuneyt
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honzal
Starting Member

Czech Republic
1 Posts

Posted - 05/03/2004 :  03:25:16  Show Profile  Visit honzal's Homepage
I have to agree with Schloerby, I found same connection between CC and file dialog - after reinstalling Max6 it works for a while but after about 30min it starts crashing always when you try to do anything with a bitmap in ME.

same here - CC is very valuable except this issue :)

jan

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Admin
Forum Admin

Turkey
649 Posts

Posted - 20/03/2004 :  00:26:46  Show Profile  Visit Admin's Homepage
Hi,
I've released v3.0.3.6 to fix the max 6 crash problems. Please grab and test it.

/Cuneyt
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Adso
Starting Member

USA
5 Posts

Posted - 20/03/2004 :  02:47:35  Show Profile  Visit Adso's Homepage
Uh oh, the file cannot be found?
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Admin
Forum Admin

Turkey
649 Posts

Posted - 20/03/2004 :  03:37:10  Show Profile  Visit Admin's Homepage
GAH!
it was a small naming mistake. Please try again.

/Cuneyt
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Adso
Starting Member

USA
5 Posts

Posted - 20/03/2004 :  04:37:05  Show Profile  Visit Adso's Homepage
Ahh, got it! I'll start soak testing it on the renderfarm this weekend ...
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Schloerby
Starting Member

2 Posts

Posted - 20/03/2004 :  19:50:06  Show Profile  Visit Schloerby's Homepage
Awesome! I'll give it a shot!

Thanks Cuneyt for having this beloved tool back for our daily work :-D
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Adso
Starting Member

USA
5 Posts

Posted - 23/03/2004 :  22:39:04  Show Profile  Visit Adso's Homepage
FYI - testing has gone really well. We haven't experienced any of the stability problems or crashes we were having before, and the renderfarm has been green, green, green.

Thanks Cuneyt - glad to have CC back and working!
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Admin
Forum Admin

Turkey
649 Posts

Posted - 23/03/2004 :  23:47:15  Show Profile  Visit Admin's Homepage
Glad to hear

/Cuneyt
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TerianSilva
Starting Member

2 Posts

Posted - 20/04/2004 :  14:02:14  Show Profile
Hi,

this new/fixed ColorCorrect 3.0.3.6 Version seems to cause crashes when loading an older Max File (Max 5 Version with max 5 ColorCorrect2 Plugin) in Max6.

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Admin
Forum Admin

Turkey
649 Posts

Posted - 22/04/2004 :  14:18:10  Show Profile  Visit Admin's Homepage
Hi,
could you please send me a scene which causes the crash...

/Cuneyt
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TerianSilva
Starting Member

2 Posts

Posted - 22/04/2004 :  15:57:51  Show Profile
It is only one scene and it is a pretty heavy one. SO please read this and tell me if you need it anyway. :)
I deleted the plugin, loaded the Scene and then loaded the Plugin via the Pl. Manager. That solves the crash Problem. After saving it again, it was possible to load it with initially loaded CC plugin.

But now the old ColorCorrect2 Map is a "Missing TextureMap" in Max6.
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Admin
Forum Admin

Turkey
649 Posts

Posted - 22/04/2004 :  16:27:06  Show Profile  Visit Admin's Homepage
Ok. how about this:

  • Load the scene in max5 with old color correct.

  • Delete all the objects which does not have materials with CC in them

  • Save the file

  • Try to load it with max6 and new CC

  • If that still crashes (highly possible) please send it to me. it'd probably quite light-weight compared to original file if not all the objects has CC'ed materials


/Cuneyt
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